Your personal information is invaluable to us. Protecting every piece of your information at Bitjalli is our first responsibility. This policy clearly outlines what information we collect and how we use it.
Your information
Completely Secure
By using Bitjalli's services, you agree to this Privacy Policy. We never sell your information and do not share it with unnecessary third parties.
Bitjalli is a trusted online gaming platform in Bangladesh. We believe every user's privacy is a fundamental right. This Privacy Policy ("Policy") describes how Bitjalli collects, uses, retains, and protects your personal information.
We follow international data protection standards and make maximum efforts to preserve your privacy. By opening an account or using services on Bitjalli, you consent to this policy.
This Privacy Policy is our Terms and Conditions compliant. Both documents together establish the relationship between Bitjalli and users.
Bitjalli collects different types of information for various purposes. Details are provided below:
| Types of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, Date of Birth, National ID | Identity Verification and Age Confirmation |
| Contact Information | Email, phone number | Account management and notifications |
| Financial information | Bank/Mobile Banking Number | Transaction Processing |
| Device Information | IP address, browser, operating system | Security and Fraud Prevention |
| Gaming Data | Betting History, Win/Loss Records | Service Improvement & Regulatory Compliance |
| Cookie Data | Session Information, Preference Settings | Experience personalization |
We collect only information necessary to provide our services. Collecting unnecessary or excess information is against Bitjalli's policy.
Bitjalli uses your information for the following purposes:
We never sell your information to third parties for marketing purposes. Bitjalli uses information only to provide direct services.
Bitjalli uses cookies and similar technologies to improve your experience. We use the following types of cookies:
You can control or delete cookies anytime from your browser settings. However, disabling essential cookies may cause login issues on Bitjalli.
Bitjalli uses industry-leading technical measures to protect your information:
However, please note that sharing information over the internet is never completely risk-free. Even after implementing the highest security measures, Bitjalli accepts limited liability for any unintended data breaches.
Bitjalli retains your information for a specific period. This duration depends on the type of information and legal requirements:
After the designated period, information is securely deleted or anonymized. You may request earlier deletion, but some information may need to be retained due to legal obligations.
You have the following rights at Bitjalli, which we fully respect:
You have the right to know what information we keep about you and to receive a copy.
You can request to correct any information about you that is inaccurate or incomplete.
In certain circumstances, you may request deletion of your information. Some information may need to be retained due to legal obligations.
In certain circumstances, you may request to limit the processing of your information.
You have the right to receive your information in a structured, machine-readable format.
You have the right to object to the use of your information for specific purposes.
To exercise these rights [email protected]Contact us. We'll respond within 30 days.
Bitjalli strictly does not provide services to anyone under 18 years old. We do not knowingly collect information from minors.
If you believe a minor is using Bitjalli, please contact us.
Bitjalli may update this Privacy Policy from time to time. For any significant changes, we will:
Continuing to use Bitjalli after a policy change means you accept the new terms. For significant changes, we may request separate consent.
For any privacy-related questions, concerns, or complaints, please contact us:
We treat all privacy-related requests with utmost importance and respond within 30 business days.
Three Layers of Protection – Technology, Policy, and People
Every data transfer from your device to our servers is protected with 256-bit SSL encryption.
Strict identity verification protects your account from misuse by others.
Bitjalli never sells your personal information to third parties. This is our commitment.
Independent security experts regularly audit Bitjalli's systems to identify any vulnerabilities.
Enable 2FA as an additional security layer and keep your account more secure.
Bitjalli complies with international data protection regulations and is regularly supervised by regulatory authorities.
Find answers to your questions here
Bitjalli is a licensed and regulated gaming platform where your privacy and security are the highest priorities. We're committed to industry-leading security practices, strict privacy policies, and 24/7 customer support.